Contact Philadelphia Gas Works Customer Service
Philadelphia Gas Works Phone Numbers and Emails
Toll-Free Number:
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(800) 242-1776Outside Pennsylvania
Customer Service:
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(215) 236-4646Hearing Impaired (TTY)
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(215) 684-6700Natural Gas Conversion
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(215) 683-0900Philadelphia Gas Commission
Philadelphia Gas Works Emails:
Philadelphia Gas Works Contact Information
Philadelphia Gas Works Website:
Philadelphia Gas Works Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact:
Pennsylvania One Call System, 24/7
8-1-1
Additional Addresses:
Frankford
4410 Frankford Ave.
Germantown
212 W. Chelten Ave.
North Philly
1337 W. Erie Ave.
South Philly
1601 S. Broad St.
.
West Philly
5230 Chestnut St.
Fax:
Summary of Philadelphia Gas Works Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Philadelphia Gas Works Customer Service?
Payments and Charges Question:
- “Payment plan”
- “Help with bill”
- “Bill pay”
Product/ Service Question:
- “Gas is not working”
- “Possibly a broken heater and thermostat it's smoking when you turn the heat on”
- “Possibly a broken heater and thermostat”
Website/ Application Question:
- “Need the fax number for crp Application so I can send it to them”
- “Attended to the application on numerous times including with my state representative and I'm still have not all information concerning my family has been forwarded to the Philadelphia gas company on numerous occasions hope to soon rectify this issue”
Staff Question:
- “Turn off service fire at my house. Start new service”
- “For service”
Account Question:
- “Forgot account number”
- “Balance owed”
Request for Information Question:
- “I need to ask a question”
Other Question:
- “Smell gas”
- “Name change, home wa sold and settlement made on 4/18”
- “Make an appointment”
About
Gas Supply
Cons: Misleading

Philadelphia Gas Works is ranked 42 out of 1338 in Utility category
USA
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